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Claims Specialist- Claims in New York, NY at Risk Strategies

Date Posted: 12/3/2018

Job Snapshot

  • Employee Type:
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

As we continue to grow our Claims Team across the US we are open to identifying talent in the local marketplace. Do you have a P&C license along with 2+ years of Claims experience? Are you open to learning about a new opportunity within a growth environment? If yes, then let's talk! Our ideal Claims Specialist will be responsible for creating a genuine, responsive, informative, and supportive claims service experience for Risk Strategies’ commercial and personal lines clients with a focus on serving same-day delivery and logistics companies.

 You will:

  • Handle a claim from first report to ultimate resolution, including documentation and tracking of the claim process.
  • Your role will entail advocating for the client, maintaining an active diary, transmittal of documentation and follow-up correspondence to the client and carrier.
  • Be responsible for reporting of new claims, including written acknowledgement of receipt to client and the collection of all documents needed to move forward and properly advocate on client’s behalf
  • Assist client as needed in assembling and submitting their claim to the carrier
  • Keep electronic claims file properly updated and attach documents in accordance with protocols created and set within the department
  • Field client questions or concerns and act as mediator with the insurance carrier
  • Provide information/documentation to adjusters and other company personnel


Job Requirements

  • 2+ yrs. Claims experience, brokerage and commercial auto claim experience strongly preferred
  • Valid P&C Broker’s license preferred
  • Excellent verbal and written communication skills; exceptional interpersonal communication skills
  • Agency management system knowledge required: Applied Epic, AMS 360/Work Smart preferred
  • Proficient computer skills, in particular Microsoft Office suite