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IT Coordinator in Boston, MA at Risk Strategies

Date Posted: 11/5/2018

Job Snapshot

Job Description

The Information Technology department is seeking an experienced administrative professional with a strong customer support background who excels at working in a fast-paced environment. Advanced MS-Office Skills, the ability to multi-task and meet deadlines are essential. Information Technology background is a plus.

This role provides day to day administrative and purchasing support for an IT department of 20+ Team Partners across multiple locations.

 

Job Requirements

Invoicing:

  • Creates and tracks Purchase Orders from creation through order fulfillment and payment. Ensures all purchases follow all audit and IT Purchasing Policy guidelines.
  • Supports purchasing and tracking for major capital projects, including asset disposition tracking (added a section in “other” about this)
  • Processes and tracks invoice processing
  • Services Help Desk tickets for technology purchases and inquiries; provides regular status updates and customer service for over 50+ locations
  • Partners with vendors to obtain quotes, report on payment status and fulfill vendor inquiries; works with vendors to research and resolve discrepancies
  • Works with AP to fulfill all requirements for new vendor set up
  • Processes AP invoices for payments on a timely basis

Contracts/Lease:

  • Ensure that a consolidated list of all site hardware lease contract information is up to date at all times
  • Identifies all lease/maintenance contracts expiring within a 60-90 day basis and work with the IT Support Services Manager to either renew or switch to the company-established hardware, as appropriate

Other:

  • Performs general administrative & office support for multiple Team Partners

Coordinates regular E-Waste/donation pickups for local sites

Qualifications

5+ years related work experience

  • Information Technology background working in an IT Procurement/Purchasing role preferred
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Intermediate Excel experience required. Advanced Excel experience such as pivot tables, vlookup, etc, preferred.
  • Knowledge of CDW, Dell or other procurement sites a plus
  • Knowledge of Concur travel planning application a plus
  • Ability to take initiative, assume responsibility and follow up as needed
  • Strong customer service focus, organizational skills and ability to multi-task with excellent time management skills required.
  • Ability to maintain composure and re-prioritize work in a fast-paced environment
  • Ability to work well with all levels of internal management & staff and develop relationships with vendors is required.

    Education:
  • Associates Degree preferred

MS Office certification preferred